Your Life, Your Goals,
Our Commitment
At Aurum Support Coordination, we are not just another NDIS provider. We are a team of passionate professionals who genuinely care about making a real difference in your life. From the moment you reach out to us, we take the time to truly understand who you are, what you need , and where you want to go. We work tirelessly to connect you with the right supports, advocate for your rights, and ensure your NDIS plan delivers everything you deserve. Because at Aurum, your success is our purpose.
about us
Your Trusted Partner In NDIS Support Coordination
At Aurum Support Coordination, we are committed to helping NDIS
participants navigate their journey with confidence, clarity, and care.
Through personalised support, expert guidance, and genuine dedication.
Our Vision
To empower every NDIS participant to live a fulfilling, independent life by connecting them with the right supports, services, and opportunities that truly make a difference.
Our Mission
To deliver compassionate, person-centred NDIS support that puts participants first. We walk alongside you, advocate for your needs, and ensure your NDIS plan works hard to help you achieve your goals.
Ready To Start Your NDIS Journey? Let's Work Together
Whether you are a participant, family member, or health professional, we are here to help. Submit a referral today and let Aurum Support Coordination guide you every step of the way.
Navigating the NDIS with Confidence
Understanding the NDIS can feel overwhelming — especially when you are trying to manage changing
circumstances, complex support needs, hospital discharge, mental health challenges, or the uncertainty of starting
your NDIS journey for the first time. At Aurum Support Coordination, we help participants, families, carers, and
nominees confidently navigate the NDIS system while ensuring your goals, preferences, and choice remain at the
centre of every decision. Our team works alongside you to simplify the process, reduce stress, and help you
access the supports and services that genuinely improve your quality of life.
• Understanding your NDIS plan and funding
• Connecting with suitable providers and community supports
• Coordinating assessments and allied health services
• Building capacity for long-term independence
• Crisis response and urgent support coordination
• Hospital discharge planning and transitional supports
• Support with NDIS reviews and reassessments
• Housing, SIL, and SDA pathways
Specialist Support Coordination
Coordinating Complex Supports with Care and Expertise
Our Specialist Support Coordination service is designed for participants experiencing significant barriers, complex
risks, psychosocial challenges, or situations requiring high-level coordination and crisis management. We work
closely with participants, families, hospitals, mental health teams, housing providers, and allied health
professionals to create sustainable support arrangements that improve safety, stability, and independence.
• Complex psychosocial presentations
• Behavioural support requirements
• Crisis intervention and risk management
• Hospital admissions and discharge planning
• Housing instability and homelessness risk
• Restrictive practice oversight
• Multidisciplinary team collaboration
Psychosocial Recovery Coaching
Supporting Recovery Through Empowerment and Connection
Mental health recovery is not a straight line — it is a personal journey built on trust, understanding, stability, and
meaningful support. Our Recovery Coaches help participants living with psychosocial disability build confidence,
resilience, and practical skills required to live fulfilling and independent lives.
• Recovery-focused goal development
• Building independent living skills
• Community participation and connection
• Accessing mental health and clinical supports
• Emotional regulation strategies
• Crisis prevention planning
Occupational Therapy
Building Independence Through Meaningful Everyday Living
Our Occupational Therapy services support participants to develop the skills, confidence, and functional capacity
required to participate in everyday life as independently as possible. We support participants across Autism
Spectrum Disorder (ASD), ADHD, Intellectual Disability, Cerebral Palsy, sensory processing difficulties, and
psychosocial disabilities.
• Functional Capacity Assessments (FCAs)
• Assistive Technology recommendations
• Home modifications and equipment prescription
• Emotional regulation support
• Sensory processing strategies
• Independent living skill development
• Community access and participation
Mental Health Support Professionals
Compassionate Mental Health Supports That Put People First
Our Mental Health Support Professionals assist participants living with psychosocial disability and complex mental
health presentations by providing practical support, emotional guidance, and coordinated care. We focus on
recovery-oriented and participant-centred support that promotes independence, stability, and wellbeing.
• Daily routine development
• Community participation support
• Capacity building
• Crisis support and service coordination
• Recovery planning
• Emotional regulation support
Physiotherapy
Improving Mobility, Strength, and Everyday Function
Our Physiotherapy services are focused on improving mobility, physical wellbeing, functional independence, and
overall quality of life. We develop personalised therapy plans that support long-term independence and active
participation within the community.
• Mobility and movement improvement
• Strength and balance training
• Pain management strategies
• Falls prevention
• Exercise prescription and rehabilitation
• Post-hospital recovery support
Rural and Remote Allied Health
Bringing Allied Health Supports to Rural and Remote Communities
At Aurum, we are committed to improving access to responsive and participant-focused allied health supports
across rural and regional communities throughout South Australia. We understand the unique challenges
experienced by participants and families living in remote areas, including reduced access to specialist services
and long wait times.
• Occupational Therapy
• Physiotherapy
• Psychosocial Recovery Coaching
• Specialist Support Coordination
• Behaviour Support Services
• Functional Assessments
Behaviour Support Practitioner
At Aurum Support Coordination, our Behaviour Support services focus on improving the quality of life,
independence, emotional wellbeing, and social participation of participants living with complex behavioural and
psychosocial needs. We take a person-centred, evidence-based, and trauma-informed approach to Positive
Behaviour Support (PBS), working collaboratively with participants, families, carers, support teams, and allied
health professionals to understand the underlying causes of behaviours of concern and develop practical,
respectful, and sustainable support strategies. Our Behaviour Support Practitioners focus on reducing restrictive
practices, improving participant outcomes, and strengthening the participant’s capacity to engage safely and
meaningfully within their home and community environments. We understand that behaviours are a form of
communication. Our goal is to build supportive environments that promote dignity, choice, emotional regulation,
and long-term stability while improving overall quality of life.
• Functional Behaviour Assessments (FBAs)
• Comprehensive Behaviour Support Plans
• Restrictive Practice Reduction Strategies
• Interim Behaviour Support Plans
• Complex behavioural and psychosocial support
• Capacity building for participants and support teams
• Emotional regulation strategies
• Collaborative multidisciplinary support planning
• Positive behaviour intervention strategies
• Training and guidance for carers and support staff